There may be a few reasons why you do not have hot water.
If you have a Gas Water Heater, PG&E can schedule an appointment for one of our service representatives to come out for a safety check and possible pilot relight on your hot water heater. Call PG&E at 1-877-660-6789, Monday – Friday, 7 a.m. – 9 p.m. or Saturday 8 a.m. – 6 p.m. to schedule your appointment.
If you cannot wait for PG&E service, or you have an electric water heater, we recommend you contact a plumber or appliance repair person for assistance.