Customers can try the Time-of-Use (Peak Pricing 4-9 p.m. Every Day) rate plan risk-free with automatic Bill Protection for the first 12 months. If a customer pays more than they would have on the Tiered (E-1) rate plan during that period, PG&E will automatically credit the customer the difference.
Customers can choose another rate plan at any time and still receive Bill Protection for the period they were enrolled in the Time-of-Use (Peak Pricing 4-9 p.m. Every Day) rate plan for up to 12 months.
Customers may request a change to any open applicable rate up to two times in a rolling 12-month period. However, once a customer makes the 2nd rate change, they will have to remain on that selected rate for the next 12 billing cycles.
Visit our Electricity Rates: Choose the Plan that Works Best for You page and selecting Run your Rate Comparison. This will require you to log into your account.
We recommend running a rate analysis twice a year to ensure you are still on the best rate for your home.
For NEM1 Solar Customers, please note that a rate change to Time-of-Use (E-TOU-C) will require a forced True-Up due to the Bill Protection program.