Your Social Security Number or other form of ID is used only to establish service with PG&E. Your credit score is not impacted by this process.
Your information is secure with PG&E!
We know how important it is to protect the privacy of our customers. We use secure technology to encrypt the information you send to us when you fill out forms on our site. You can be sure any only information is encrypted when an internet address starts with “https://” and a lock symbol is shown in your web browser.
Alternate forms of identification
Instead of providing your Social Security number, you may provide the ID number and mailing address from one of the following:
- State Driver’s License
- State Identification
- Consulate Identification
Visit our Start or Stop Service page to start your service and account online.