A customer's usage can cause a power outage when there are changes of equipment or appliances being used outside of what the customer's electrical system was originally sized for.
Power surges happen when there is a massive spike in your electrical system's current that may cause a transformer to malfunction resulting in a potential neighborhood outage.
We recommend customers work with a licensed electrician to determine what your increased power demand would be as a result of work being performed. Once you have determined the additional increase please contact our Building and Renovation Service at 1-877-743-7782 to report the load increase. The Building and Renovation Services Expert will assist you with next steps or visit our Customer Connections Online page to start an application.
Visit our Building and Renovation Services FAQ page for more information and a link to our Customer Connections site to manage your project.