PG&E adds a distinctive, sulfur-like, rotten egg odor so you can detect even small amounts of natural gas. However, DO NOT rely only on your sense of smell to detect the presence of natural gas.
SOUND – Pay attention to hissing, whistling or roaring sounds coming from underground or from gas appliances.
SIGHT – Be aware of dirt spraying into the air, continual bubbling in a pod or creek, and dead or dying vegetation in an otherwise moist area.
If you think you smell, hear or see a possible gas issue, please evacuate the area and call us at 1-800-743-5000 and follow the prompts to report an emergency.
We will send someone immediately to investigate and make the situation safe.
Visit our Gas Safety page for more information on identifying a gas leak and gas safety.
For an immediate response, do not attempt to report a suspected gas leak on social media or by email.