If you do not have a Social Security number, you may provide the ID number and mailing address from one of the following to start service:
- State Driver’s License
- State Identification
- Passport
- Consulate Identification
Your information is secure with PG&E!
We know how important it is to protect the privacy of our customers. We use secure technology to encrypt the information you send to us when you fill out forms on our site. You can be sure any only information is encrypted when an internet address starts with “https://” and a lock symbol is shown in your web browser.
Visit our Start or Stop Service page to start your service and account online.