Self-Certification is required for Medical Baseline customers with permanent medical conditions (as designated by their medical practitioners) every two years. All other customers (with non-permanent conditions) follow Self-Certification for year one and a Recertification (medical practitioner's signature) for year two.
Self-certification helps confirm that the Medical Baseline customer is still a full-time resident at the address and has current contact preferences in PG&E’s system for Public Safety Power Shutoff (PSPS) and other emergency notifications.
Re-certification is required to verify that the Medical Baseline customer still needs extra PSPS notifications and additional allotment of energy due to their ongoing medical condition.
Visit the Apply for the Medical Baseline Program page for more details, eligibility requirements and application directions.