There are 3 ways you can decline the Time-of-use transition rate.
1. By Mail:
At the bottom of page one of your notification letter, you will find a return card with options to remain on your current rate or choose between the transition or optional rate.
From Your Account Dashboard, there you will see an alert in the rate plan section:
Select "MANAGE YOUR RATE PLAN" to bring you to the decline option:
Complete the steps and receive confirmation of your request.
3. By Phone:
Call 1(866)743-7945 to speak to a representative about your options to decline or discuss other rate options.