You should first contact the Core Transport Agent (CTA) if you want to terminate services with them. PG&E is unable to cancel a contract or guarantee that the CTA will cancel. Check your bill for the correct contact information for your CTA.
If you have reached out to your CTA and are unsatisfied with the CTA's resolution:
- Contact the Consumer Affairs Branch of the California Public Utilities Commission (CPUC): 1-800-649-7570
- or Log a complaint online with the CPUC at: http://www.cpuc.ca.gov/complaints/
Visit our Core Gas Aggregation Program page for more answers to your Core Transport Agent (CTA) questions.