For each payment a Residential customer misses, the payment arrangement will be extended for another month
- A residential customer can miss up to 2 payments through the duration of the payment arrangement
For each payment a small business customer misses, the payment arrangement will be extended for another month
- A Small business customer can miss up to 1 payment every 12 months
For more information, visit PG&E COVID Relief Payment Plan, or log in to your PG&E account to view payment plan details.