- Residential customers: Monthly payment plan installment amounts are your outstanding balance equally divided over 24 months.
- Small Business customers: Payment installments are no more than 10% of your average bill over the past 24 months.
- Small Business customers in Disadvantaged Communities: Payment installments are no more than 5% of your average bill over the past 24 months. Note: Disadvantaged Communities refer to specific communities that have been recognized by the California Public Utilities Commission (CPUC) as most in need of investments to improve public health, quality of life and economic opportunity. Learn more about Disadvantaged Communities.
For more information, visit PG&E COVID Relief Payment Plan, or log in to your PG&E account to view payment plan details.