Under the Account Summary section of your PG&E energy statement, you will see a bill message alert that shows the total past-due balance and the installment payment amount. You can also view your scheduled installments by signing into your PG&E account online.
We understand the increasing struggles you may be facing.
Residential customers: If you miss more than two payment plan installments, you will be unenrolled from the payment plan and your service (gas and/or electric) may be shut-off in approximately 45 days unless payment is received.
Small Business customers: If you miss more than one payment plan installment within a 12-month period, you will be unenrolled from the payment plan and your service (gas and/or electric) may be shut-off in approximately 45 days unless payment is received.
For more information, visit PG&E COVID Relief Payment Plan, or log in to your PG&E account to view payment plan details.