PG&E does not provide customers with exact transformer ratings if this request is related to an upgrade or new construction. Before contacting PG&E, start securing the appropriate permits required by your city or county building and planning department. Please note that most projects require permits.
We encourage that you have all approved documentation ready to submit to PG&E to save time on your project.
- Visit our Residential Getting Started Guide.
- Visit our Agriculture or Business Customer Getting Started Guide.
- Contact the Building and Renovation Service Center Monday through Friday, 7:00 am to 6:00 pm at 1-877-743-7782.