What is Energy Expert?

PG&E is offering residential customers the opportunity to join the Energy Expert Smart Speaker pilot. This pilot will let customers link their electric PG&E account to Energy Expert and leverage their Alexa Smart Speaker device. If you don't have an Alexa Smart Speaker, you can still download the Alexa app to a smartphone device and use it as a smart-speaker.

• Alexa will allow you to ask about: 
  
  • The balance of your electric bill  
  • KW usage for a specific period
  • Current rate plan information
  • Rate analysis for customers with 6 months of usage or more
  • Detailed information on rates available
  • Detailed information on the best time to use energy based on your rate 
    • Example: Alexa, what is the best time to do laundry?
      
      
      
  • Get Energy Alerts for: 
    • Flex Alerts 
    • High Peak and Off Peak Hours
    • PSPS Alerts 
    • SmartRate Alerts

For more information on the pilot please email [e-mail]