If you are participating in the Alexa Smart Speaker Pilot and need assistance with the Energy Expert app, you can email energyexpert@pge.com
Please include the following:
- Name
- Account number
- Contact phone number
- Concern
You will get a response within 3-5 business days. You can also use Alexa to send an email on your behalf. Please do not use this method for requests not related to the Alexa Smart Speaker Pilot.