Energy Savings Assistance Program (ESAP)
- Is there an energy saving program for all PG&E customers?
- Where can I get information on the smart thermostat rebate?
- What is the Relief for Energy Assistance through Community Help (REACH) program?
- What is the Low Income Home Energy Assistance Program (LIHEAP)?
- What is the Energy Savings Assistance Program?
- What will be provided through the Energy Savings Assistance program?
- Can a tenant participate in the Arrearage Management Plan (AMP)?
- What is the Arrearage Management Plan (AMP)?
- Who can participate in AMP?
- Can I be on another payment plan and enroll in AMP?
- Can I also participate in the REACH and LIHEAP programs if I am enrolled in AMP?
- If I am enrolled in AMP and then enroll in LIHEAP, can I use financial assistance payments from LIHEAP to pay my past-due balance?
- Where can I get information on the clean fuel rebate?
- Can I get the Clean Fuel Rebate?
- I cannot apply for a rebate online, what do I do?
- Can I apply for multiple rebates?
- Do you offer rebates or discounts on generators?
- Can I update or change my rebate application?
Discounts and Other Programs
- Where can I find the list of generators compatible with the backup power transfer meter (BPTM)?
- Does PG&E offer a senior discount?
- Where can I see what discounts programs I am enrolled in?
- What is the status of my Backup Power Transfer Meter application?
- I heard PG&E is giving away free trees. How do I get one?
- What Is CAPP Funding?
- How can I set up a pay plan?
- How do I know what I am supposed to pay if I have a payment arrangement?
- What happens if I miss a payment for the COVID Relief Payment Plan?
- How do the payment installments for the COVID Relief Payment Plan show up on my monthly bill?
- How are the payment installments calculated for the COVID Relief Payment Plan?
- What is a payment arrangement or pay plan?
- How do I verify my income online for the CARE program?
- How do I renew the CARE/FERA program online?
- Where can I find the CARE/FERA application online?
- How much do I have to make to qualify for FERA?
- How much do I have to make to qualify for CARE?
- I am a sub-metered tenant; how do I know if my CARE discount has been applied to my bill?
Medical Baseline Allowance
- I am a sub-metered tenant; how do I know if my Medical Baseline Allowance has been applied to my bill?
- Will my Medical Baseline Allowance transfer to my new address?
- I currently have medical baseline for electricity, and now qualify for gas, what do I do?
- Someone in my household uses insulin that needs to be refrigerated, can we qualify for Medical Baseline?
- Can I qualify for the Medical Baseline Allotment if I am a Tenant?
- I own 2 homes and split my time at both, can I have medical baseline at both addresses?