Energy Usage, Rates, and Efficiency
Changing Rate Plans
- Can I keep my current rate plan?
- Can I change my rate plan after I move to the Time-of-Use (TOU) rate plan?
- Can I customize my own rate plan?
- Why can I only make two rate changes in a year?
- I mailed my response that I didn’t want to change my rate, but I got notification that my rate changed, why?
- Why am I getting notification that my rate changed when I selected the same rate?
Share My Data
- How do I stop sharing my data with a 3rd party?
- How does PG&E securely and safely transfer my energy information to companies I authorize through Share My Data?
- What energy data is released to companies I authorize through Share My Data?
- Can I authorize the release of my data to multiple companies?
- I want to submit an authorization form for Share My Data, but I am unable to access my PG&E account online. What can I do?
- Does it cost money to use the Share My Data program?
Rates
- Who decides how much PG&E can charge?
- How much will I pay under the income graduate fixed charge proposal?
- What is the income graduated fixed charge proposal?
- Why do gas rates keep increasing?
- Where can I find PG&E's prices?
- Are there different rate plans available for residential gas usage?
Usage History
- How can I opt-out of paper Home Energy Reports and get them sent by e-mail instead?
- How can I opt-out of the Home Energy Report?
- How often will I receive the Home Energy Report?
- What is the Home Energy Report Program?
- What makes a smart thermostat so smart?
- Why doesn’t my usage graph work when I log into Your Account?
Efficiency
- How can I lower my PG&E bill in the summer?
- What are some tips for summer time usage? The top 5 summer time FAQs
- Do LED bulbs really save money?
- Do you have educational tools for teachers?
- How can I plan for SmartDays?
- What are SmartDays™?