Outages

FAQs - Outages

• If power is shut off due to wildfire danger, is there a special plan for Medical Baseline customers?
• My power was shut off due to wildfire conditions. When will it be restored?
• I don’t live in a high fire-threat area. Why was my power shut off?
• How will I be notified if a Public Safety Power Shutoff becomes necessary?
• When I sign up for an outage update, will I get them in the middle of the night?
• I can’t find my address. How do I report an outage?