Solar
Solar Bill/Payment
- How do I see prior True Up bills?
- Why am I receiving two Solar bills each month?
- I have been making monthly payments. Why are my payments not reflected in my Net Energy Metering Account Summary Balance?
- Can I pay my Net Energy Metering Charges Monthly?
- Can I change my True Up Month?
- How much will my True Up charges be each year?
Solar Rates
- I can’t start my new Electric Vehicle rate online, what do I do?
- What happens if I opt-out of a CCA while on NEM billing?
- How can I pay my True-Up Bill in advance?
- I am a new Solar customer, am I required to be on a time of use rate plan?
- Why is there a small monthly charge from PG&E for having Solar?
- My new location has solar installed. How do I start service on PG&E’s solar rate?
Self-Generation/Battery Backup
- What is the Green Saver Program?
- Do you offer a battery backup system?
- What are the benefits of pairing my home battery with Solar?
- Does my home battery work during a power outage?
- Are home batteries safe? Are there any risks?
- How long will a home battery charge last?
Solar Choice
- Why am I being waitlisted for Solar Choice?
- How does Solar Choice work?
- Is Solar Choice good for the environment?
- Will Solar Choice increase my bill?
- Do I need a solar system to get Solar Choice?
- How do I enroll in Solar Choice?
Solar FAQs
- How do I get started with Solar?
- I purchased a Solar System; how do I get a credit form to file taxes?
- What should I expect after installing solar and receiving my permission to operate my solar system?
- How do I apply to make changes to an existing solar system?
- How does the interconnection process work when I’m installing solar?
- How do I read my NEM meter?