Business
ISA/PMA
- I have a DBA, does my PMA cover it?
- I have an old name on my PMA how do I update it?
- How do I cancel an ISA or PMA?
- After submitting a PMA or ISA, how soon will it be active?
- What is the process of updating ISA/PMA?
- Why is my current ISA/PMA non transferrable?
PG&E Personnel and Property
Business
- Is there a way to schedule a callback for my business account?
- How can I change my rate from Residential to Commercial?
- What is Peak Day Pricing?
- Can my business sign up for Peak Day Pricing (PDP) if I have solar system?
- Is Peak Day Pricing Risk Free?
- What is Reservation Capacity?
FAQs - Property Management Portal
- How should I use the billing status report to manage my building?
- Will I be notified when a requested report is ready?
- What kinds of reports are available?
- How are the responsibilities different between my staff and the Property Management Firm?
- Are there different levels of access for staff on the property management portal?
- How do I manage a building if my staff member is on vacation or out of the office?