Alerts and Communication
- What options are available in the automated phone system?
- How can I stop receiving phone calls from PG&E?
- How do I stop email alerts?
- How do I stop text alerts?
- Does PG&E verify my phone number to ensure that I can receive text messages?
- Does PG&E charge for text alerts?
- How do I unsubscribe from your emails?
- My parent is getting forgetful. Can I get payment notifications for them?
- How do I sign up for text message billing notifications?
- How do I update the email address I use to receive alerts and notifications?
- I don’t want to register my account online. Can I still get alerts and reminders?
- Can I sign up for other people’s alerts?
- How many notifications can I get for each alert?
- Do you charge for alerts?
- How do I turn on/off an alert?
- I selected Spanish as my language, but my alerts are still in English. Why?