Logo
  1. PG&E Help Center
  2. Outages and Safety
  3. Electric Safety

Electric Safety

  • Can I install a generator?
  • I have a water leak; how do I turn off my electricity?
  • What frequency in the electromagnetic spectrum do PG&E’s SmartMeters operate?
  • How do I report possible energy theft?
  • I think my neighbor caused an energy surge. What should I do?
  • I received a door hanger about an energy surge in my area. What happens if I don’t call PG&E?
  • I received a door hanger about an energy surge in my area, what will PG&E do when I call?
  • I received a door hanger about an energy surge in my area, what do I need to do?
  • I received a door hanger about an energy surge in my area, did I cause it?
  • How big does an energy surge need to be to cause a widespread outage?
  • What can cause an energy surge?
  • What is a power failure (power outage) due to an energy surge?
  • My electric appliance won’t shut off, what do I do?
  • How do I report a sagging power line?
  • How do I report a downed power line?
© 2023 Pacific Gas and Electric Company
Privacy › Terms & Conditions › Contact Us ›