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  1. PG&E Help Center
  2. Outages and Safety
  3. General Safety

General Safety

  • How do I report unsafe driving by PG&E personnel?
  • Can I call PG&E on behalf of a family member?
  • What are the features of the "Report It" app?
  • What is PG&E's "Report It" app?
  • How do I prevent my meter from being damaged in my driveway?
  • What should I pack in an emergency kit?
  • How do I prepare my children for an emergency?
  • Is there a way I can report a potential safety issue?
  • What is a Smart Meter?
  • How do I secure my Smart Home?
  • Are SmartMeters safe?
  • What do I do if I have a sewer blockage or backup?
  • Can I choose not to have a SmartMeter?
  • How do I get a ‘Smart’ Meter installed?
  • I want to plant one or more trees on my property, what do I need to be aware of?
  • How do I verify the person at my door is from PG&E?
  • The streetlight near me is too bright. Does PG&E provide light shields?
  • What is a flex alert?
  • Can you mark appliances for someone that is blind?
  • How can I report a streetlight outage?
  • What can I do to prepare for an emergency?
  • How do I install holiday lights and decorations safely?
  • How can I send a compliment?
  • How can I submit a complaint?
  • What should I do if someone gets an electric shock?
  • What is a hydrostatic test?
  • How does PG&E survey and test pipelines?
  • How do I know if the transmission pipeline in my neighborhood is safe?
  • What should I do after an earthquake?
  • What is an energy supply shortage?
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