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  1. PG&E Help Center
  2. Start, Stop or Transfer Service
  3. Stop

Stop

  • How do I stop service?
  • How do I stop service for a deceased customer?
  • How do I stop service if I am moving out a location that is sub-metered (master metered)?
  • Do I have to end my service before my tenant can start service?
  • Can there be a gap between stopping service and starting new service?
  • Can my service dates overlap when I move?
  • When will the power be turned off after I stop service?
  • What fees are associated with stopping service?
  • I moved out last week, can my stop date be back dated?
  • Can I start or stop service online for a multifamily location?
  • I needed to start or stop my service before today, but it won’t let me enter a prior date online.
  • Can I stop my PG&E residential service online?
  • Can the start date at my new location be different from the stop date at my current location?
  • My service was disconnected. Can I avoid paying a deposit to reconnect my service?
  • How do I know whether the place I’m moving into is served by PG&E for electricity or gas?
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