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  1. PG&E Help Center
  2. Your Account
  3. Alert Preferences

Alert Preferences

  • How can I stop receiving phone calls from PG&E?
  • How do I stop email alerts?
  • How does PG&E use my email address?
  • How do I stop text alerts?
  • Does PG&E verify my phone number to ensure that I can receive text messages?
  • Does PG&E charge for text alerts?
  • How do I unsubscribe from your emails?
  • My parent is getting forgetful. Can I get payment notifications for them?
  • How do I turn off "accept cookies" pop-up?
  • How do I sign up for text message billing notifications?
  • How do I update the email address I use to receive alerts and notifications?
  • Can I sign up for other people’s alerts?
  • Why can’t I turn off my Payment Arrangement Reminders?
  • How do I sign up for outage notifications for an outage that is not at my house?
  • How many notifications can I get for each alert?
  • Do you charge for alerts?
  • How do I turn on/off an alert?
  • I selected Spanish as my language, but my alerts are still in English. Why?
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