Logo
  1. PG&E Help Center
  2. Safety
  3. Gas Safety

Gas Safety

  • I am concerned about my gas stove. How can PG&E help?
  • I received a letter telling me to relocate a ground wire from my gas meter. Who can safely remove an improperly placed ground wire on the gas meter?
  • I received a letter telling me to relocate a ground wire from my gas meter. Why am I responsible for relocating the ground wire from your gas meter?
  • Why did I receive a letter telling me I need to move a ground wire?
  • What is mandated safety work (Orange Notice)?
  • What do I do if I smell gas?
  • What is an Earthquake shut off valve?
  • What do I do if my earthquake shut off valve tripped?
  • Does PG&E Install an Earthquake shut off valve?
  • Does PG&E have emergency equipment that allows for the automatic shutdown of gas pipes?
  • What is the difference between a transmission pipeline and a distribution pipeline?
  • What is a hydrostatic test?
  • How does PG&E survey and test pipelines?
  • How do I know if the transmission pipeline in my neighborhood is safe?
  • Is there a gas pipeline in my neighborhood?
  • What should I do after an earthquake?
  • My gas stove has an orange flame, not blue. Is this normal?
  • My gas cooktop is making a clicking noise, what do I do?
  • My gas appliance will not shut off, what do I do?
  • What does natural gas smell like?
  • What work does PG&E perform on water heaters?
  • My water heater is making noise. What should I do?
  • What is a Meter Badge ID and where can I find it?
  • Where can I find my meter number?
  • I have no hot water. Why?
  • Should I shut off the gas when there is an emergency?
  • How do I shut off the gas to my home?
  • How do I prevent carbon monoxide poisoning?
  • I received a notice that my gas meter requires protection. Why do I need meter protection?
  • Does PG&E check gas pressure free of charge?
  • 1
  • 2
  • ›
  • »
© 2022 Pacific Gas and Electric Company
Privacy › Terms & Conditions › Contact Us ›