Gas Safety
- I am concerned about my gas stove. How can PG&E help?
- I received a letter telling me to relocate a ground wire from my gas meter. Who can safely remove an improperly placed ground wire on the gas meter?
- I received a letter telling me to relocate a ground wire from my gas meter. Why am I responsible for relocating the ground wire from your gas meter?
- Why did I receive a letter telling me I need to move a ground wire?
- What is mandated safety work (Orange Notice)?
- What do I do if I smell gas?
- What is an Earthquake shut off valve?
- What do I do if my earthquake shut off valve tripped?
- Does PG&E Install an Earthquake shut off valve?
- Does PG&E have emergency equipment that allows for the automatic shutdown of gas pipes?
- What is the difference between a transmission pipeline and a distribution pipeline?
- What is a hydrostatic test?
- How does PG&E survey and test pipelines?
- How do I know if the transmission pipeline in my neighborhood is safe?
- Is there a gas pipeline in my neighborhood?
- What should I do after an earthquake?
- My gas stove has an orange flame, not blue. Is this normal?
- My gas cooktop is making a clicking noise, what do I do?
- My gas appliance will not shut off, what do I do?
- What does natural gas smell like?
- What work does PG&E perform on water heaters?
- My water heater is making noise. What should I do?
- What is a Meter Badge ID and where can I find it?
- Where can I find my meter number?
- I have no hot water. Why?
- Should I shut off the gas when there is an emergency?
- How do I shut off the gas to my home?
- How do I prevent carbon monoxide poisoning?
- I received a notice that my gas meter requires protection. Why do I need meter protection?
- Does PG&E check gas pressure free of charge?