Electric and Gas Safety
- Can I call PG&E on behalf of a family member?
- What are the features of the "Report It" app?
- What is PG&E's "Report It" app?
- Can I install a generator?
- What is mandated safety work (Orange Notice)?
- I have a water leak; how do I turn off my electricity?
- What do I do if I smell gas?
- What should I do if someone gets an electric shock?
- What is an Earthquake shut off valve?
- What do I do if my earthquake shut off valve tripped?
- Does PG&E Install an Earthquake shut off valve?
- Does PG&E have emergency equipment that allows for the automatic shutdown of gas pipes?
- What is the difference between a transmission pipeline and a distribution pipeline?
- What is a hydrostatic test?
- How does PG&E survey and test pipelines?
- How do I know if the transmission pipeline in my neighborhood is safe?
- Is there a gas pipeline in my neighborhood?
- What should I do after an earthquake?
- My gas stove has an orange flame, not blue. Is this normal?
- What is an energy supply shortage?
- I think my neighbor caused an energy surge. What should I do?
- I received a door hanger about an energy surge in my area. What happens if I don’t call PG&E?
- I received a door hanger about an energy surge in my area, what will PG&E do when I call?
- I received a door hanger about an energy surge in my area, what do I need to do?
- I received a door hanger about an energy surge in my area, did I cause it?
- How big does an energy surge need to be to cause a widespread outage?
- What can cause an energy surge?
- What is a power failure (power outage) due to an energy surge?
- My gas cooktop is making a clicking noise, what do I do?
- My gas appliance will not shut off, what do I do?