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Bill Pay App & Kiosks Unavailable
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Can I waive my deposit?
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How do I make changes to my bank or credit or debit payment account?
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How do I tell what payment method or type is being used for a scheduled payment?
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How do I turn my service back on if it has been shut off for non-payment?
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My payment hasn't posted. When will the money be added to my account?
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When will my payment be posted?
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I just made a payment by phone. Why does the phone system not reflect the payment?
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Why is my payment not showing on my account?
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How do I change or edit my pending payment?
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I want to make a gift payment, but I don’t have a particular person in mind, how can I donate?
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Can I make a gift payment?
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Do you sell gift cards?
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Do we offer loans to residences?
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Can I pay a deposit for a friend or family member?
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Will I be shut off if I don’t pay my deposit?
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It is after hours, how to I pay to avoid shut off?
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My service will be shut off today, can I still make a payment and avoid being shut off?
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Can I use my deposit to pay my bill?
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Will I be charged a deposit if I am shut off?
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What information is needed to make a payment at an authorized pay station?
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What is the maximum amount I can pay by phone?
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What information is needed to make a payment by phone?
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Can someone else make a payment for me?
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I have to make a cash payment, where do I go?
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How do I double-check how much I need to pay, to avoid being shut off?
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If I pay my PG&E charges, but not my CCA charges, will I still be shut off?
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What is the minimum amount I need to pay in order to avoid my service being shut off?
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I received a shut off notice, what are my options to keep my power on?
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I received a shut off notice, when will I be shut off?
