General Safety
- Can I call PG&E on behalf of a family member?
- What are the features of the "Report It" app?
- What is PG&E's "Report It" app?
- How do I prevent my meter from being damaged in my driveway?
- What should I pack in an emergency kit?
- How do I prepare my children for an emergency?
- How do I create defensible space around my home to stop the spread of wildfires?
- Should I throw my batteries in with my household garbage?
- Is there a way I can report a potential safety issue?
- What is a Smart Meter?
- Are SmartMeters safe?
- What frequency in the electromagnetic spectrum do PG&E’s SmartMeters operate?
- What do I do if I have a sewer blockage or backup?
- Can I choose not to have a SmartMeter?
- How do I get a ‘Smart’ Meter installed?
- How can I prepare for an earthquake?
- The streetlight near me is too bright. Does PG&E provide light shields?
- What is a flex alert?
- What can I do to increase the defensible space around my home?
- Can you mark appliances for someone that is blind?
- How can I report a streetlight outage?
- What can I do to prepare for an emergency?
- How do I install holiday lights and decorations safely?
- How can I send a compliment?
- How can I submit a complaint?
- My water heater is leaking water. Do you fix that?
- There are markings with different colors on my property or street, what do they mean?
- Who is responsible for cleaning or removing the paint markings after a job is complete?
- What does it cost to submit an 811 request?
- I am not digging very deep; do I need to call 811?