Manage Account
- How do I submit Power of Attorney documents?
- Can I call PG&E on behalf of a family member?
- How do I contact specific PG&E departments?
- Where can I find my account number?
- How much does it cost to increase my energy requirements?
- Can I make a payment online without registering my account online?
- Why can’t I turn off my Payment Arrangement Reminders?
- How can I get added to an existing residential account?
- Can I add more than one credit, debit or bank account to my online account?
- How can I tell if PG&E serves my address?
- How do I remove someone from my account?
- Will my credit be affected by a late payment?
- How do I get a letter of credit?
- How do I obtain proof of residency?
- How can I take over an account if someone is deceased?
- How do I update the name on my account?
- How do I add someone to my residential account?
- I changed my email address online, but my bills are still going to my old email address. Why?
- How do I update my email address?
- How do I update my phone number?
- How do I add a new email address?
- I'm trying to link some accounts, but I can't select them. Why?
- How do I add a new phone number?
- How do I update my mailing address?
- I want to delete a phone number from the account, but the delete button is grayed out. What do I do?
- I want to delete an email address from the account, but the delete button is grayed out. What do I do?
- If I update my email address in the Contact Information section, will it automatically update the information in the Profile section?